Welcome to Diagnopedia Medical Bot (“we,” “our,” or “us”). By accessing or using our AI-powered medical chatbot service (the “Service”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
If you do not agree to these Terms, you may not access or use the Service.
Diagnopedia Medical Bot is an AI-powered chatbot that provides medical information through three tailored experiences:
- Patients: General medical information and health guidance
- Physicians: Clinical support and medical reference information
- Medical Students: Educational content and learning support
The Service uses advanced artificial intelligence technology with access to diagopedias medical knowledge databases to provide information-based responses.
- The Service is offered as a one-time purchase with a 30-day validity period
- Each subscription provides unlimited chat messages during the active period
- Subscriptions are non-recurring and do not auto-renew
- Users must manually renew their subscription after 30 days to continue using the Service
- Current pricing will be displayed at the time of purchase
- We reserve the right to modify subscription fees at any time
- Price changes will not affect active subscriptions, only new purchases
- Each subscription is valid for exactly 30 days from the date of purchase
- After 30 days, access to the Service will be automatically suspended
- To resume access, you must purchase a new 30-day subscription
- Chat history from previous subscriptions may be retained subject to our Privacy Policy
- You must be at least 18 years old to use this Service
- If you are a healthcare professional, you must have valid credentials
- You are responsible for maintaining the confidentiality of your account information
- You agree to provide accurate information during registration
- We reserve the right to suspend or terminate accounts with false or misleading information
You may NOT:
- Use the Service for emergency medical situations
- Rely solely on the Service for medical diagnosis or treatment decisions
- Share your account credentials with others
- Attempt to reverse engineer, decompile, or hack the Service
- Use the Service for any unlawful purposes
- Input false or misleading information to manipulate responses
- Attempt to compromise, interfere with, or bypass security measures
- Scrape, mine, or harvest data from the Service
- Resell or redistribute access to the Service
- Use the Service to train competing AI models
Any attempt to breach security measures, exploit vulnerabilities, inject malicious code, or gain unauthorized access will result in immediate account termination and may be reported to law enforcement.
THE SERVICE PROVIDES INFORMATION ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
- Always seek the advice of your physician or qualified health provider with questions about medical conditions
- Never disregard professional medical advice or delay seeking it because of information from this Service
- If you think you have a medical emergency, call emergency services immediately
Use of the Service does not create a doctor-patient relationship between you and Diagnopedia, its affiliates, or any healthcare professionals involved in creating the Service.
While we strive to provide accurate and up-to-date medical information:
- We do not guarantee the accuracy, completeness, or usefulness of any information
- Medical knowledge evolves constantly, and information may become outdated
- The AI may occasionally provide incorrect or incomplete information
- You should always verify important information with qualified healthcare professionals
All content, features, and functionality of the Service, including but not limited to:
- Text, graphics, logos, and software
- AI models and algorithms
- Database structure and organization
- User interface design
Are owned by Diagnopedia and are protected by international copyright, trademark, and other intellectual property laws.
By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to:
- Process and analyze your messages to provide responses
- Use anonymized data to improve the Service
- Aggregate usage statistics for analytics purposes
- We accept payment methods displayed at checkout
- All payments are processed through secure third-party payment processors
- You authorize us to charge your selected payment method
- Subscription fees are due immediately upon purchase
- You are responsible for all charges incurred under your account
- We are not responsible for any fees charged by your bank or payment provider
ALL PURCHASES ARE FINAL. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR:
- Partial subscription periods
- Unused messages or services
- Change of mind after purchase
- Dissatisfaction with Service responses
- Technical issues (except where legally required)
See our Refund and Cancellation Policy for complete details.
- We strive to provide 24/7 availability but do not guarantee uninterrupted access
- The Service may be unavailable due to maintenance, updates, or technical issues
- We reserve the right to modify or discontinue the Service at any time
- No refunds or credits will be provided for Service interruptions or downtime
- We are not liable for any loss or damage resulting from Service unavailability
We may suspend or terminate your access immediately, without notice, for:
- Violation of these Terms
- Fraudulent or illegal activities
- Security violations or attempted breaches
- Abusive behavior toward our systems or staff
- Non-payment of fees
You may stop using the Service at any time, but:
- No refunds will be provided for the remaining subscription period
- Your account data may be retained or deleted according to our Privacy Policy
Upon termination:
- Your right to access the Service immediately ceases
- We may delete your account and data
- Provisions of these Terms that should survive (disclaimers, limitations of liability) remain in effect
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of information provided
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIAGNOPEDIA SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Medical decisions made based on information from the Service
- Any damages arising from use or inability to use the Service
In no event shall our total liability to you exceed the amount you paid for the Service in the 30 days preceding the claim.
You agree to indemnify, defend, and hold harmless Diagnopedia, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Any medical decisions made based on information from the Service
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting the updated Terms on our website
- Updating the “Last Updated” date
- Sending email notifications (if contact information is available)
- Continued use of the Service after changes constitutes acceptance of the new Terms
- If you do not agree to the changes, you must stop using the Service
- No refunds will be provided if you disagree with updated Terms
- The Service is intended for users globally but may not be available in all jurisdictions
- We make no claims that the Service is appropriate or available outside specific locations
- If you access the Service from outside our primary service areas India, you do so at your own risk
- You are responsible for compliance with local laws
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration rather than in court, except where prohibited by law.
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Diagnopedia regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
The Service may integrate with third-party services such as artificial intelligence providers and payment processors. Your use of such services is subject to their respective terms and policies.
For questions about these Terms, please contact us at:
Email: support@diagnopediaglobal.com Website: diagnopediaglobal.com
By using the Diagnopedia Medical Bot Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
